From the everyday to

the extravagant

48 London is a leading lifestyle management and concierge company offering a personalised approach tailored to the individual.

Why us

Our Bespoke service is what sets us apart. Through our specialist knowledge and connections both at home in the UK and across the globe, we ensure our members have access to the finest there is to offer.

From holiday planning and customised travel itineraries, bringing the perfect celebratory event to life, household and lifestyle management, personal wellness and health, one on one appointments with designers, procuring coveted luxury items, interior design and beyond, 48 London takes care of every aspect of your life.

With over 30 years’ experience in delivering exemplary concierge services, Sophie Shelton and Hope Dowlen first met in 2010 in Harrods, where Sophie led the personal shopping team. Both Sophie and Hope worked with high net worth individuals from across the world, looking after a diverse range of requests, setting them in good stead for anything to come.

It was these varied requests and the increasing pace of their clients’ lives that led them to create a concierge with a difference.

In 2015, the pair recognised a growing need for a lifestyle management service whose ethos focused just as heavily on their members’ wellbeing on the inside as much as the outside. They joined forces with the aim of creating an environment where members felt so confident in their advice and recommendations, that they really did feel as though they could ask them anything.

48 London offers a holistic end-to-end service with vibrancy and professionalism, where ‘no’ is never the answer and everything is possible.

The Voices behind The Biz: 48 London.

From overcoming a fear of swimming to British scones and never taking no for an answer. Sophie and Hope discussed all there is to know about 48 London with House of Party Planning.

Take a listen below:


Featured in style and beauty bible Harper’s Bazaar, Hope and Sophie spoke about the discreet, high value service they bring to every client they work with.

Sophie commented, “we love connecting with people, nurturing relationships, applying a can-do attitude and never taking no for an answer.”

What we do

Impeccable, discreet VIP service, always a phone-call away. From personal appointments, to intimate parties, large-scale events, or even luxury holidays abroad, you’re guaranteed to have the itinerary planned to perfection with 48 London.

— PA to private client